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Texas Institute For Surgery

(4.1) - 39 Reviews

Customer Reviews

Cameron L.
★★★★★

After my son's knee surgery, I left feeling genuinely relieved about his recovery. The staff was incredibly friendly and knowledgeable, making the whole process much smoother than I expected. Dr. Raynor took the time to explain everything and made sure we felt comfortable every step of the way. Knowing that my son is on the path to recovery has lifted a huge weight off my shoulders. I'm so grateful for the care he received!

Scarlett P.
★★★☆☆

Upon entering the clinic, I was greeted by a friendly staff who made the check-in process smooth. The medical staff were professional and kind, which is exactly what you want in a healthcare setting. However, I did encounter some frustrations with the billing department. It felt like responsiveness and accuracy were lacking, which made scheduling my follow-ups a bit more stressful than necessary. It would be great to see improvements in that area, as it could significantly enhance the overall experience. I appreciate the quality of care I received, but those billing hiccups could use some fixing.

Alberto T.
☆☆☆☆

I have to say, my experience with the pediatric surgery services left me feeling quite disheartened. We came in hopeful, looking for care for my child's condition, but the entire process felt disorganized and overwhelming. The staff interactions were less than pleasant; I often felt like my concerns were brushed aside, and the surgeons didn’t take the time to fully explain the procedures or answer our questions. I understand that surgery can be a stressful environment, especially for children, but I wish there was a more compassionate approach to how families are treated. There wasn’t enough evidence-based practice in how the surgery was approached, which made me doubt their methods. I left feeling anxious and upset, wishing we had sought help elsewhere. I hope they can implement better protocols for pediatric patients in the future to prevent other families from going through a similar ordeal.

+12146475300
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7115 Greenville Ave, Dallas, TX 75231

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Ovarian Ablation

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Brachioplasty

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