Radiance Medspa DC

I didn’t expect my experience to go sideways like that! I was really looking forward to a beauty extraction service, but sadly, it didn’t happen. The confusion surrounding the training of the staff was frustrating, especially since my goal was a clearer complexion. It's important to feel confident that the people handling your skin know what they’re doing. While the ambiance was nice and the staff tried to be helpful, the lack of proper training for such services is a major concern. I hope they focus on getting their team up to speed in the future. Customer service can really make or break the experience, and some improvements in that area would go a long way!

I’d heard so many great things about the laser hair removal treatments in Washington, and I finally decided to give it a shot. From the moment I walked in, Candace was super friendly and made me feel completely at ease. The quality of the treatments was fantastic—no pain, just smooth results! I’m already seeing a difference and couldn't be more pleased. If you're thinking about laser hair removal, this place is definitely the way to go!

After my visit, I felt more frustrated than rejuvenated. First off, the appointment booking process was anything but smooth. I’d called a couple of times to get some clarity on available slots, but there was a noticeable lack of communication. I was left hanging without proper responses, which honestly soured the whole experience for me. When I finally did secure an appointment, I showed up ready for what I hoped would be a great session, only to be told that they were running behind schedule. It's disappointing when a place offers so many enticing services—from cryotherapy to various skincare treatments—yet can’t manage their scheduling effectively. I think they really need to step up their game in terms of staff communication and managing appointment availability. I occasionally treat myself to wellness services, but this visit certainly left me questioning if I’d want to return. Here's hoping they work out the kinks because there’s potential here!