PuroClean Of West Houston

One of the best experiences I’ve had during a home renovation! I was a bit overwhelmed with the packing and unpacking, but Joshua and his team made everything so seamless. They were incredibly knowledgeable and gave me great advice on how to maximize my space. Elisa and Vicky were diligent in getting everything packed carefully, ensuring that all my belongings were safe and sound during the process. Once the renovation was complete, Cindy and Isabel helped me unpack and set things up just the way I envisioned. Their positive attitude and dedication made a big difference, turning what could have been a stressful time into a smooth transition. I couldn't be happier with the results and would highly recommend their services to anyone looking for a friendly and professional team!

Before I left my home after a recent water mishap, I felt an immense wave of relief thanks to the amazing team that helped me out. Izzy was the lead technician, and he was not only friendly but also incredibly knowledgeable about water damage remediation. It was a bit overwhelming at first, but he guided me through the whole process. I appreciated how he took the time to explain what they would do and reassured me that my home would be restored to its original state. The thoroughness and effectiveness of their service definitely exceeded my expectations. Now, I can breathe a little easier every time I walk into my house, knowing it’s in great shape again. Highly recommend if you ever find yourself in a bind!

After my first experience with them for water damage restoration, I have to say I’m feeling pretty frustrated. The team that came out was friendly enough, but there was a noticeable lack of supervision and organization. What started as a straightforward cleanup quickly turned into an unfinished mess that left me wondering when things would actually get done. Communication wasn’t great either; I had to follow up multiple times to get updates. I was really hoping for a smoother restoration process to get my home back to normal, but right now it feels like there are still unresolved issues hanging over my head. I think they really need to work on improving their management and frequency of work to keep projects on track.