Psychology Today

After my visit, I was honestly left feeling a bit disappointed. It was a rough moment discovering an unexpected charge on my debit card after what I thought would be a straightforward session. While I was eager to explore the services offered, the lack of transparency regarding the billing was frustrating. I really think a little more clarity upfront would make a world of difference for future clients. It's such a shame because the approach and potential for healing seemed promising!

I’d highly recommend exploring mental health resources in Ann Arbor, but I have to be honest about my experience here. I went in for an appointment with Austin Powell, and while the session itself had promise, I ended up feeling more frustrated than supported. There was an unexpected billing issue that really threw me for a loop. Communication about the billing practices wasn't up to par, and I felt left in the dark when it came to additional charges. The staff didn’t respond to my queries in a timely manner, which only added to the stress of the situation. I do think that with better communication, they could really enhance the experience for their clients. So, while I appreciate the mental health services offered here, I hope they improve on their billing approaches for future clients.

I have to say, my experience with Psychology Today in Ann Arbor was less than ideal. I had been looking forward to their biofeedback sessions, hoping they would provide the help I needed to manage my anxiety. However, the appointment punctuality left a lot to be desired. More than once, I found myself waiting at least thirty minutes past my scheduled time, which was frustrating, especially when I had rearranged my day to fit these sessions in. The staff interactions didn't help matters either. I expected a welcoming and professional environment, but I was met with a lack of communication that made me feel overlooked. I found it difficult to get quick responses to my queries, both over the phone and via email, which only added to my disappointment. Moreover, I feel that the initial assessment I underwent could have been more thorough. It seemed rushed, and I left feeling like some important details about my mental health were missed. While I understand that these practices can become busy, I really believe that for such sensitive services, a more structured approach to appointment scheduling and patient communication would greatly enhance the experience. There’s potential here, especially given the vast range of services they offer, including the Advanced-EMDR Intensives, but I sincerely hope they can address these issues moving forward.