Jefferson Sleep Disorders Center

What I loved about the Jefferson Sleep Disorders Center in Center City, Philadelphia, was the location—so convenient and easy to reach. However, that’s where my positive experience ended. I went there hoping to finally get some clarity on my sleep issues, but I ended up feeling more frustrated than before. The sleep study I attended was poorly managed, with scheduling hiccups that left me feeling neglected. I also found Dr. Feiedenheim's bedside manner to be quite distant; while I expected some empathy, I felt more like just another appointment on a bustling schedule. Additionally, the staff I interacted with were dismissive, which only added to my disappointment. Communication needs a serious overhaul, as I was left in the dark about what to expect throughout the testing process. Overall, I had high hopes but walked away feeling dissatisfied and hoping they'll improve their approach to patient care.

When I first visited for a CPAP consultation in Center City, Philadelphia, I had high hopes of finally addressing my concerns about headaches that I think are related to my sleep issues. Unfortunately, I left feeling disappointed. Dr. Grewal seemed dismissive of my concerns, and I felt like my questions about potential links between my migraines and the CPAP weren’t taken seriously. It really would have helped if there was more attention given to my experiences as a patient. I believe attentive care is crucial in a field like sleep medicine, and I hope they prioritize patient concerns more in the future.

Once inside, I was really hoping for a seamless experience with the at-home sleep study, but let's just say I left feeling more frustrated than rested. 😕 The staff seemed unresponsive, and when I had questions, the wait time for a reply was whopping. If they could improve their communication, that’d make a world of difference! Having used their services occasionally, I expected better. Here’s hoping they tune up their responsiveness soon!