Jefferson Health

After experiencing a gynecological consultation here, I felt mixed about my visit. Dr. Lynch was knowledgeable and took the time to address my health concerns, which I truly appreciated. However, I found the front desk staff a bit off-putting; they didn't come across as welcoming or personable, which affected my overall impression. I think a more friendly greeting could make a big difference in setting a positive tone for the appointment. While I left with my questions answered, I do hope they improve their front-end services in the future.

After my session, I left feeling a bit frustrated, though the medical assistant I interacted with was genuinely great—very professional and welcoming. However, the check-in process was another story. The front desk staff seemed uninformed and their attitude didn’t do much to set a positive tone for my visit. I understand that everyone has off days, but improving communication would really make a difference. I went in hoping to establish care and feel supported, but the overall atmosphere at check-in left me disappointed. Minimal wait time after checking in was a win, so I appreciated that, but really hope they can enhance their front desk experience moving forward.

After my visit, I felt quite disappointed with the experience. I had brought my relative who doesn't speak English well, hoping to get some medical assistance, but instead, we encountered unprofessional behavior from Dr. Tally and the staff. It's already stressful to navigate medical situations, and to be treated with disrespect only added to that frustration. I expected a certain level of compassion, especially since we were reaching out for help. Unfortunately, I left feeling disheartened and unsure about the support we truly needed.