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Jefferson Health

(1.8) - 40 Reviews

Customer Reviews

Terrance J.
★★☆☆☆

Upon entering Jefferson Health, I was hopeful about the mental health support I was seeking. Unfortunately, my expectations were a bit off compared to what was advertised. The facility felt dated and not as welcoming as I had anticipated from their online images. It was disheartening, especially when you're looking for a comforting environment. I really think they should consider updating both the décor and the overall ambiance to align with what they showcase. I still believe in the importance of mental health support, and I hope they make improvements moving forward.

Rebecca M.
★★☆☆☆

I’d heard so many mixed things about Jefferson Health’s mental health services, so I went in with cautious optimism. Unfortunately, my experience was less than ideal. While I appreciated the effort to provide support, I found the staff interaction quite unprofessional and lacking in empathy. It was disappointing to witness some aspects of treatment that really could use improvement; better training for staff and a more compassionate approach would go a long way. It feels like there’s potential for an amazing facility here—it just needs that extra bit of care. I hope they focus on the human side of treatment because mental health is so crucial, and patients deserve better conditions than what I observed.

Floyd C.
★★★☆☆

I was really hoping for more when I brought my loved one in for mental health services. While I found the front desk staff and security guards to be quite helpful, it felt like there was a bit of a disconnect in addressing the actual mental health concerns. I really think they need to take these issues more seriously and provide a more comprehensive approach to care. The atmosphere was nice, but it's tough when you're looking for that deeper support and connection.

+12159518300
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5501 Old York Rd, Philadelphia, PA 19141

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