Jefferson Health

Since my visit, I have to say I felt a bit let down. I was looking forward to a straightforward consultation, but the communication was lacking right from the start. When I got there, I was pleasantly surprised by the cleanliness of the place, but that's where the positive notes ended. The staff seemed overwhelmed and unresponsive, which left me feeling frustrated. I tried to clarify their office hours and even inquired about the refund policy, but I got nothing but vague answers. It's disappointing because I had high hopes for a productive visit. I believe they really need to work on communicating better, not just with the patients, but also regarding their policies. After this experience, it’s hard to say if I would recommend them to anyone else.

I wasn't thrilled with my experience at Jefferson Health. I went in hoping to get some basic medical treatment, but it felt like I was just shuffled around without any clear answers. The staff interactions were less than helpful, which made everything more frustrating. I definitely think they could improve by providing more direct treatment and explaining referrals better. I know healthcare can be hectic, but clarity goes a long way! 🤷‍♂️

I recently had a frustrating experience as a new patient. I was so looking forward to my appointment with Jessica, but after a long wait, I was told that I wouldn’t be able to see her. 😞 The communication regarding appointment availability felt really unprofessional and left me feeling disappointed. I think improving this aspect could make a big difference for future patients. I just wanted to access healthcare like everyone else, but this experience made it harder. I hope they can work on their communication!