Westlake Massage

I was pleasantly surprised by the space itself—it's calm and serene, which is always a plus when you're looking to unwind. However, my experience was overshadowed by the ridiculously long online intake form I had to fill out. I get the need for information, but this felt like I was filling out a job application! 😩 Unfortunately, once I finally got scheduled, the staff interaction was a bit off. They didn’t seem welcoming, and I felt like just another number rather than a valued client. I think there’s so much potential here, but they really need to streamline their process and work on customer service. Fingers crossed for improvements next time! ❤

I was pleasantly surprised by my visit to Westlake Massage in Austin near the Westlake Medical Center. From the moment I walked in, the friendly staff made me feel right at home. I decided to try their aromatherapy massage, and let me tell you, it was a game changer! The essential oils used really heightened the entire experience, making it not just relaxing but also uplifting. After an hour of bliss with Lena working her magic, I felt like a new person. She was incredibly knowledgeable about the services, and I even learned a bit about the benefits of their CBD lotion therapy. I occasionally treat myself to massages, but this one truly stood out. If you're in the area and looking for a place that combines helpfulness with a cozy atmosphere, definitely check out Westlake Massage!

I couldn’t believe how relaxed I felt after my massage. From the moment I walked in, the staff was nothing but friendly and welcoming, which made me feel right at home. The massage itself was amazing—every knot and tension melted away! I loved the aromas from the essential oils used during the session; it truly heightened the whole experience. Honestly, I was so impressed that I decided to start a membership right then and there. If you're looking for a place to destress, this is it. Highly recommend!