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Walgreens

(2.4) - 108 Reviews

Customer Reviews

Gloria A.
☆☆☆☆

I was blown away by the experience I had during my last visit for prescription services. It felt like a scene straight out of a movie where the protagonist is trying to get the medication they desperately need but gets tangled in a web of poor communication and unresponsive staff. I walked in expecting to pick up my prescription, only to be met with confusion and a complete lack of clarity regarding what was available. I even asked the manager for help, but it seemed like I was speaking a different language. Despite my best efforts to ensure I understood the process, it’s as if nobody wanted to engage. I left feeling not just disappointed but genuinely appalled that a pharmacy, of all places, could drop the ball so drastically. Moving forward, I hope they can improve their communication, because, honestly, a bit of clarity goes a long way when you're reliant on timely medication.

Ella F.
★★☆☆☆

I must say, my experience with getting a prescription filled was quite frustrating. I had expected to pick up my medication without a hitch, but when I arrived, my prescription wasn’t ready as anticipated. I understand that sometimes things can get busy, but I wish there had been better communication regarding wait times. It would also help if they could improve staff responsiveness—I didn’t feel heard during my visit. A little notification about early closures would go a long way too. Overall, I just hope that they can address these issues because I want to keep coming back for my health needs.

Adam B.
☆☆☆☆

Once I thought I’d streamline my prescription refills, but my experience has been quite the opposite. I found myself on hold for what felt like an eternity, only to have the representative on the other end seem completely unresponsive to my queries about the delays. It left me feeling frustrated and lost, especially when I just wanted to ensure I had my medications on time. I really hope they improve their communication skills during these phone calls because it’s essential for customers like me who rely on timely support.

+13475570959
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5001 Church Ave, Brooklyn, NY 11203

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