Village Medical

When I first visited for a health consultation, I was pleasantly surprised by how friendly and welcoming the staff were. They really took the time to listen to my concerns and made me feel at ease. The doctor was not only knowledgeable but also genuinely caring, which made all the difference. It's nice to find a place where you feel like you’re in good hands, especially when it comes to managing chronic conditions. Overall, I had a great experience and would highly recommend this place to anyone looking for quality care!

Upon entering the clinic in Greater Heights, I was filled with hope for a smooth referral process to a rheumatologist, but unfortunately, that wasn’t the case. While the atmosphere was friendly and welcoming, I found myself feeling frustrated with the delays that cropped up during my visit. The staff aimed to be helpful, but it felt like I was hitting a wall at times when I sought updates on my referral. Despite my occasional visits for chronic care management, waiting for the referral to be processed left me feeling a bit disheartened. My advice would be to streamline that referral process, as it could really enhance the patient experience. I love supporting local healthcare providers—I just wish it had turned out better this time.

What surprised me the most about my visit was how genuinely attentive the staff was. From the moment I stepped into the office in Greater Heights, I felt like I was in good hands. Dana took the time to listen to my concerns, and it felt refreshing to be heard without feeling rushed. After our consultation, she laid out a reasonable plan that made it easy for me to understand what steps to take next. It's such a relief to have access to friendly healthcare professionals who prioritize patient care. I walked out feeling appreciative and confident about my health journey!