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UT Health Shavano

(3.3) - 34 Reviews

Customer Reviews

Clara L.
★★☆☆☆

Not long after I arrived for my acute medical visit in San Antonio, I found myself feeling quite frustrated. The care I received from the doctors was fine, particularly from Dr. Patel, who was friendly and attentive. However, my main goal was to manage my medications, and unfortunately, the need for a refill on my prescriptions was not addressed at all. The communication about billing and medication management was confusing, which only added to my stress. I really hope that they can improve this aspect in the future because it’s vital for patients like myself to have clear information. It’s a shame, as I had high hopes for comprehensive care when I visited.

Tonya D.
☆☆☆☆

What impressed me the most was their uncanny ability to reschedule appointments at the last minute! I had been looking forward to my visit, but suddenly received a notification that my appointment was pushed back—a week later, no less! I understand that life happens and schedules change, but a little more communication and reliability would go a long way. It's frustrating to plan around a time only to have it thrown out the window without a heads-up. I hope they can tighten up their scheduling system, so others don’t share this same experience.

+12104506620
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14530 NW Military Hwy, San Antonio, TX 78231

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Addiction Medicine

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Pediatric Allergy

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Behavioral Health Services

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Cancer Care

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