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UofL Health

(3) - 443 Reviews

Customer Reviews

Judith H.
☆☆☆☆

I left feeling overwhelmed and quite frustrated after my visit. Initially, I was hopeful that I would receive quality medical care, especially since I’ve been looking for a place that focuses on wellness and preventive health. However, my experience fell far short of expectations. The communication from the staff was lacking, and I felt my concerns were dismissed rather than addressed. It seemed as if the staff was either undertrained or just not caring about their patients. I had questions about my treatment plan, but instead of clarity, I received vague responses that did little to reassure me. It’s disheartening to seek help for health concerns and feel more confused and neglected when you leave than when you came in. I genuinely hope they can improve their communication and treatment processes, as there is so much potential for a better experience.

Kelly A.
★★★★★

From start to finish, my experience at UofL Health in Louisville was absolutely top-notch. I had to undergo emergency surgery for a complicated arm fracture, and let me tell you, they handled it like pros! The staff was not only skilled but also incredibly friendly, making a stressful situation feel a bit more manageable. I still remember how warm and welcoming Evette from housekeeping was—she really brightened my day during my recovery. Honestly, I couldn't have asked for better care. Every time I think about my journey to pain management, I feel grateful for the expertise and compassion I received here. If anyone in Louisville is in need of health services—especially if it's a bit unexpected—UofL Health is the place to go. They really care, and it shows!

Joanne J.
☆☆☆☆

When I first arrived for my stay, I had high hopes, but I quickly realized that those hopes were misplaced. It felt like I was invisible to the staff, and every time I needed assistance, it took forever to get a response—if I got one at all. I faced some rude attitudes that definitely added to my frustration. It really put a damper on what should have been a more supportive environment. I left feeling more stressed than when I arrived. I really suggest focusing on improving staff responsiveness and professionalism—you never know how much a little kindness can make a difference. I won't be returning for a stay anytime soon. 😞

+1 502-562-3000
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530 S Jackson St, Louisville, KY 40202, USA

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Wellness And Preventative Health

Price: Price not available