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University Health

(3.2) - 123 Reviews

Customer Reviews

Jo A.
☆☆☆☆

At first, I was hopeful about getting care for my child's condition, but I was left feeling incredibly frustrated after our visit to this facility in the Inner West Side of San Antonio. The wait time was way too long, and when we finally got in, it seemed like the staff just rushed through everything without really listening to our concerns. I felt like we didn’t get the proper attention or care we desperately needed. It was disappointing, especially when you're worried about your child's health. I sincerely hope they improve their patient care and reduce the wait times. This experience was far from what I had expected.

Stella E.
☆☆☆☆

After my first visit to this medical facility in San Antonio, I found myself feeling more frustrated than ever. I had hoped for a supportive environment, but the service was lackluster at best. There seemed to be a significant communication gap between the staff and myself, leading to misunderstandings about my care. The medical advice I received felt rushed and uncoordinated, leaving me with more questions than answers. It's really disheartening when you seek help and leave feeling neglected. Improvement in communication and attentiveness is much needed for a better experience.

Lena F.
☆☆☆☆

I was really looking forward to my appointment, but unfortunately, I completely missed it—and honestly, I felt awful about it. I've had a few medical visits here before, but this time, it just felt like things were disorganized. I tried calling to reschedule, but the communication was frustratingly unclear, and the staff didn’t seem very professional. I understand that things can get busy, but I wish there was more honesty in the scheduling process. I really need this care, especially as someone who only goes in occasionally. I hope they can work on improving their scheduling and communication; it would make a huge difference for those of us who are trying to stay on top of our health! 😔

+12103585100
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2121 SW 36th St, San Antonio, TX 78237

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CONNECTING KIDS TO COVERAGE

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