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UI Health

(4) - 21 Reviews

Customer Reviews

Allison W.
☆☆☆☆

I was really looking forward to my child's sleep consultation, but I was left quite frustrated when I arrived only to find out that the appointment had been canceled without any notice. The staff seemed uninformed about the situation, which only added to my disappointment. Communication is key, and it would have been nice to receive a call or message ahead of time to avoid this hassle. I hope they improve their appointment communication in the future!

Brandy C.
★★☆☆☆

I’ve been going to this facility in Tri-Taylor for my medical appointments occasionally, but my latest experience was unfortunately disappointing. The check-in process felt pretty unfriendly, which is never a great way to start a visit. It’s sad to say that I encountered some subtle racism that made me really uncomfortable. It felt like the staff, specifically during my interaction with Rosa, didn't treat me with the empathy I hoped for. I think it would be beneficial for them to work on their approach and avoid making assumptions about patients based on their appearance. Everyone deserves to feel welcomed and respected, especially in healthcare settings. I really hope they can take this feedback as a chance to improve. Otherwise, the services themselves are quite comprehensive, and there are some good doctors here like Rashida, but it's hard to walk past the initial check-in when it's so disheartening. 🙁

+18777666984
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2242 W Harrison St, Chicago, IL 60612

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Allergy

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Lung Health - Asthma

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Audiology

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Behavioral Health

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Wheelchair Evaluation And Assessment

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Blood Infusion And Transfusion Therapies

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Blood & Marrow Transplant Program

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Cancer Services

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