Meet Lisa, Your Wellness Concierge

Find the perfect wellness service with Lisa's AI-powered guidance—fast, easy, and available 24/7.

Lisa
Chat with Lisa 💬

Truevision

(2.8) - 90 Reviews

Customer Reviews

Wanda G.
☆☆☆☆

I have to say, my experience at Truevision was quite disappointing. I brought my son in for a glasses fitting, hoping to have everything sorted out quickly, but it turned out to be a real headache. We were assured the glasses would be ready within a particular timeframe, but that passed with no updates. I even reached out to the staff for clarity, and I was met with rather unhelpful responses. It felt like they were more interested in pushing us out the door than ensuring we were taken care of. I'm not one to complain lightly, but I genuinely think they need new management or they should consider closing up. I hope others have better luck, but I won't be returning anytime soon.

Ross P.
★★☆☆☆

I was pleasantly surprised by the nice environment when I walked in, but that's where the good stuff ended. I recently went for an eye examination, hoping to finally tackle my vision issues. The doctor, who was a friendly Hispanic gentleman, seemed knowledgeable at first. However, the glasses fitting was a complete letdown. I left with my new specs, but they just didn’t feel right, and honestly, they were uncomfortable. I tried to get some help with the fitting, but the staff didn’t seem very interested in resolving my concerns. I felt kind of brushed off, and when I inquired about a potential refund or adjustment, the response was less than professional. It’s frustrating because I really wanted to love my new glasses and this service, but I think they could really use some better processes when it comes to fittings and handling customer issues. It's a nice place, but the service really left me wanting more.

+12149419600
Visit Website

907 Wynnewood Dr, Dallas, TX 75224

Service Filters

Services Offered

Eye Care

Price: Price not available

Eye Care Services

Price: Price not available