TrueMHS

The moment I walked into the care program, I felt a wave of relief wash over me. Josh greeted me with such warmth that I instantly knew I was in the right place. His approach is not just professional but genuinely caring. We talked about my goals, and he provided excellent resources to help on my journey. The quality of care here is simply outstanding. Everyone on the team is friendly and supportive, contributing to an environment that feels welcoming and safe. I'm grateful for the assistance I've received, and I look forward to my visits. If you're seeking quality care and a compassionate team, this place is definitely worth it!

It’s hard to put into words how disappointed I was with the case management services I received recently. I thought I would finally get the consistent support I needed, but instead, I felt like I was left hanging. Each week, I would check in hoping for some guidance on my goals and to get help with my housing situation, but the interactions were often rushed and felt quite dismissive. I remember one week specifically when I tried to ask about available educational resources—Linda's response was curt and left me without answers. I was hoping to build a solid relationship with my case manager, but it seemed more like I was just another number. Consistency and follow-through are key in these situations, and it felt like everyone was more focused on the paperwork than really understanding what I was going through. If they could improve their responsiveness and perhaps add a touch of kindness to their interactions, it would make a world of difference for someone like me just trying to get back on track.