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Total Vision Willow Glen

(4.9) - 381 Reviews

Customer Reviews

Freddie C.
☆☆☆☆

I must say, my experience with ordering lenses for my Meta Rayban frame was pretty disappointing. I came in hoping to get replacement lenses after I lost my frame, expecting some understanding or at least an apology. Unfortunately, the staff seemed completely unhelpful and didn't provide any compensation for the lost item. It felt really frustrating to walk away empty-handed, especially since this was an occasional visit that I was looking forward to. I think it's crucial for businesses to have a better system in place for handling such situations and to show more empathy towards their customers. A sincere apology and proper compensation could really improve this process for future visits.

Victoria P.
★★☆☆☆

I walked in hoping for a smooth eye exam at Total Vision Willow Glen, but unfortunately, it wasn't the best experience. The staff was quite rude and seemed rushed, which really put me off. I think eye care needs to be welcoming—especially since we’re already dealing with vision concerns! A little kindness can go a long way. I hope they work on improving their communication skills because the facility itself is nice and the services are definitely needed in our community. Just wish the vibe was a bit friendlier. 😕

Lucas W.
★★★★★

After my visit to Total Vision Willow Glen in San Jose, I felt genuinely taken care of. Dr. Samy Bensbaa was so thorough in his medical consultation, and you could really tell he was dedicated to ensuring I received personalized care and support. The entire staff was supportive and friendly, making the experience not just informative but also pleasant. They really know their stuff when it comes to eye health, particularly for managing any potential issues. I left feeling empowered about my health, and I can't recommend them enough!

+14089791928
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3021 Meridian Ave, San Jose, CA 95124

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Services Offered

Diabetic Eye Exams

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Eye Disease Diagnosis & Management

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Adult & Senior Eye Exams

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Children’S Eye Exams

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Contact Lens Exams, Fittings, & Brands

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Digital Eye Strain

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Emergency Eye Care

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Eye Exams

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Myopia Control

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