Thyroid, Endocrinology, And Diabetes

While I was looking for help with my pre-diabetes, I had hoped the Thyroid, Endocrinology, and Diabetes clinic would provide the support I needed. Unfortunately, my experience fell short of expectations. First off, I found the communication regarding referrals and billing processes to be quite lacking, which only added to my frustration. On top of that, the staff interactions weren't as pleasant as I had hoped; I felt that they were often rude and unresponsive, making me feel more like a burden than a patient. Dr. Garcia was knowledgeable, but the overall experience left me feeling disappointed. I think there’s a lot of potential for improvement, especially in how they handle patient concerns and follow-ups.

From the moment I scheduled my consultation, I felt a sense of relief. The staff was incredibly friendly, instantly making me feel comfortable. Dr. Steve and Ms. Monica took the time to understand not just my medical history but also my emotional needs. As someone who has dealt with thyroid issues, it's so vital to have support that feels genuine and empathetic. They provided effective solutions while encouraging me to express my feelings about my health journey, which is something I didn't expect. I left the appointment not only with a clear plan but also feeling uplifted, knowing I had a team that truly cared. Whether it’s through in-person visits or telehealth options, the service they provide is exceptional. Highly recommend for anyone seeking both medical guidance and emotional support!