The Illinois Center For Digestive And Liver Health

After my visit to the Illinois Center For Digestive And Liver Health, I genuinely felt a wave of relief. Dr. Patel was not only incredibly knowledgeable but also exceptionally respectful, taking the time to explain every detail of my digestive tests. The staff was so friendly, making the whole process easy and comfortable. I appreciated the valuable dietary advice I received and felt motivated to make some positive changes. It's such a welcoming place that I’m actually looking forward to my next check-up!

After spending time during a recent telehealth appointment, I must say I left feeling quite disappointed. I was really hoping to receive a clear prognosis regarding my situation after the endoscopy, but the communication just didn’t flow smoothly. It seemed like there were more questions than answers. I understand that these appointments can be tricky, but when you're seeking clarity about your health, it's essential to have that connection. I felt like I was talking to a wall at times. The staff seemed overwhelmed, and while I don’t expect perfection, I do wish for better communication and timely call returns. While Dr. Atia was knowledgeable, the overall experience left a lot to be desired. I hope they can improve this aspect because, quite frankly, we all want to feel heard and reassured when it comes to our health.

I have to say, my experience at The Illinois Center For Digestive And Liver Health in Edgewater was not what I had hoped for. While I understand that healthcare can be complex, I felt a significant delay in treatment that left me frustrated. The communication from staff was lacking—I often found myself waiting for updates longer than necessary. When I did manage to get in touch, the responses felt unprofessional and dismissive. It’s a shame because I really wanted to feel cared for and attended to, especially given the nature of my visit. I believe that simple improvements in communication and responsiveness could make a world of difference for patients. This center has potential, but my recent experience left much to be desired.