The Grand Healthcare System

★★★★★(3.6) - 86 Reviews

The Grand Healthcare System, located in the heart of Whitestone, offers a comprehensive range of health and wellness services designed to promote recovery and enhance quality of life. Specializing in Cardiac Rehabilitation, this facility provides tailored therapy programs focusing on exercise, behavioral modification, and education for individuals with heart disease, ensuring each patient receives the attention they deserve.

In addition to cardiac support, The Grand Healthcare System features a Complex Medical Care Program, which includes pain management, wound care, and specialized treatments. Their Clinical Nutrition Program and Nutritional Therapy services are led by qualified medical nutrition therapists who develop personalized plans to improve health outcomes.

For those recovering from surgical procedures, the center provides Post-Operative Care, with extensive rehabilitation services for patients after hip and knee replacements, as well as skilled care for individuals with tracheostomy tubes. The Grand Healthcare System is also dedicated to supporting amputees through Amputee Therapy, offering both physical and emotional recovery assistance.

What truly sets The Grand apart is its commitment to a luxurious experience through their Grandtech Program, which combines concierge services with gourmet meals, enhancing the overall patient experience. With advanced therapeutic services, including Physical and Occupational Therapy, every patient can expect a personalized care plan designed to facilitate their recovery journey.

Whether you are seeking specialized care for chronic disease management or looking to enhance your wellness through innovative programs, The Grand Healthcare System stands as a beacon of health and healing in Whitestone.

Customer Reviews

Bernice S.

★★★★★

What I loved about my experience was how truly supportive everyone was during my rehabilitation journey. From the moment I arrived, I felt welcomed by Saffee and Jimmy, who were not only friendly but also genuinely invested in my recovery. They provided an extraordinary experience, guiding me through each step with empathy and encouragement. Their personalized approach made all the difference, and I could feel my strength returning with each session. If you're looking for a positive environment to help you get back on your feet, I couldn't recommend this place more!

Elsie M.

★★☆☆☆

After my first experience with The Grand Healthcare System for my elderly family member, I was honestly a bit disappointed. While I hoped to find a place that emphasized both care and cleanliness, I encountered inefficiencies in both areas. The atmosphere felt cold, and the staff appeared uncaring, which is not what you want when you’re trying to provide comfort to a loved one. I believe that with better attention to cleaning and a more responsive team, this could truly become a supportive environment. However, my experience left a lot to be desired. It's crucial for such facilities to prioritize both the emotional and physical well-being of their residents.

Nellie H.

★★★☆☆

It’s rare to find a long-term care facility that feels as dedicated as The Grand Healthcare System in Whitestone. While my husband received satisfactory care and cleanliness overall, there were some hiccups. The staff were friendly and attentive, which I appreciated, but the communication could definitely use some work. It often felt like messages got lost between shifts. Also, there were times when we struggled with the noise levels in the hallways, which made his recovery a bit challenging. I also wish there was more doctor availability to address questions promptly. Privacy in the rooms was another concern, and it would help to have a more structured approach to ensure personal belongings don’t go missing. It has great potential, but some improvements could really make a difference.

+17187460400
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157-15 19th Ave, Whitestone, NY 11357