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Texas Oncology

(3.6) - 51 Reviews

Customer Reviews

Sherry M.
★★☆☆☆

I’ll never forget the frustration I felt when trying to transfer my medical records and schedule an urgent appointment. I had a lot of hope going in, but the communication with my insurance was incredibly sluggish, and it seemed like the staff just didn’t understand the urgency of my situation. Dr. Dessireddi was kind and attentive during the appointment itself, but the whole process leading up to it left me feeling unsupported. If they could enhance their communication with insurers and expedite the record transfer, it would certainly ease the burden on patients seeking critical care.

Sherry M.
★★★☆☆

When I visited the healthcare facility in Round Rock, I experienced a blend of excellent care and some disappointments. Lexi, who assisted me, was incredibly kind and efficient—her support made my check-in smoother than I expected. However, I couldn’t help but notice that the front desk staff could really use some improvements. They seemed a bit rushed and unfriendly, and a few seemed lacking in the knowledge I thought would be standard for a healthcare setting. I hope they can work on creating a more welcoming atmosphere. Overall, my experience was mostly positive thanks to Lexi, but there's room for growth in front-end service.

Julian H.
★★★★★

I never expected to find such a warm and welcoming environment when seeking medical treatment for my ongoing health concerns. Dr. Hellerstedt's approach made a significant difference in my experience. From my very first visit, he took the time to explain everything and genuinely listened to my concerns, making me feel valued as a patient. The staff was consistently friendly and supportive, creating a comforting atmosphere every time I came in for my weekly sessions. I left each appointment not only feeling more informed but also reassured that I was receiving the best possible care. If you're in need of medical treatment, I highly recommend considering this incredible team!

+15123418724
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2410 Round Rock Ave #150, Round Rock, TX 78681

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Complementary & Alternative Medicine

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