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SENTA Clinic

(2.9) - 23 Reviews

Customer Reviews

Amanda K.
☆☆☆☆

I’ll never forget my experience here, and unfortunately, it was not a good one. I came in hoping to find some relief for my chronic pain, specifically looking into neurosurgery options. The disappointment started right at the front desk where the staff was quite rude. I understand that everyone has off days, but the lack of courtesy felt disheartening. The wait times were ridiculous, far longer than I expected, and I felt like just another number rather than a person seeking help. When I finally met with Tanya, my hopes were high, but the interaction left me frustrated. There was no empathy or real effort to address my concerns, which is exactly what I needed. Given how critical compassionate care is in this field, I really think they could do better by training their staff to be more respectful and improving their scheduling so that patients aren’t left waiting for ages. It’s a shame, because I truly wanted to have a positive experience here.

Robin S.
★★☆☆☆

I’ve been going to this clinic for a while now, feeling hopeful each time about addressing my health concerns. However, I can't help but feel frustrated with the overall experience. From the moment I walked in, I sensed a lack of proper communication, which only intensified as my appointments progressed. There seemed to be a disconnect between the staff and what I needed as a patient. I often found myself waiting longer than expected, and when it was my turn, the staff seemed rushed and irritated, making me feel like just another number. It felt like my concerns were brushed aside rather than addressed with the care I hoped for. I really wish there was better clarity in the treatment processes and a more compassionate approach in patient handling. It’s disheartening, especially when you’re seeking help and support. I truly believe they could improve if they focused more on understanding their patients and communicating effectively.

+16198101000
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3590 Camino Del Rio N #103, San Diego, CA 92108

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