Roots Behavioral Health

I can’t express enough how much my monthly visits have changed my outlook on life. After struggling for a while with anxiety and some deep-seated issues, I decided it was time to seek help and stumbled upon this gem in Austin. From the moment I walked in, the atmosphere felt welcoming and calming. Brenden, my therapist, has been incredibly knowledgeable and supportive. Each session, he takes the time to really listen and address my concerns, providing insights that I hadn't considered before. It’s clear that every member of the staff is genuinely invested in their patients' well-being. Whether you’re looking into ketamine therapy or just some holistic mental health support, they’ve got a range of services that cater to individual needs. If you're in Austin and searching for help, I highly recommend giving them a try!

I must say, my experience with ketamine treatment had some ups and downs. The waiting area was pretty inviting, with a nice ambiance that helped ease my anxiety as I waited for my appointment. However, I found the music playing behind the check-in desk to be a bit too loud, which was distracting. I really think a calmer atmosphere would make a huge difference, so maybe just turning it off could help. There were a few hiccups with the professionalism of the front desk staff as well; I was hoping for a bit more warmth and attentiveness. All in all, I'm glad I tried it out occasionally, but there's definitely room for improvement.

I must say, my experience here was disappointing. I went in for an assessment, hoping to find some guidance and support for my wellness journey. Unfortunately, the communication wasn't just lacking; it felt practically non-existent. The staff seemed unprepared, and it was disheartening to feel belittled during what should have been a nurturing process. I had imagined discussing my intake forms in a collaborative and thoughtful manner, but instead, I felt rushed and underserved. It's such a shame because the services offered here sound promising. If they could focus on better communication and ensure the staff review intake forms prior to appointments, it could make such a significant difference for clients like me who are seeking genuine care.