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River Oaks Family Optometry

(4.9) - 678 Reviews

Customer Reviews

Bruce J.
★★☆☆☆

When I first went to River Oaks Family Optometry, I was optimistic about finding the right lenses for my vision needs. I occasionally get my prescriptions updated, but this visit left me feeling disappointed. I specifically asked for lenses without the transition feature, but what I received was not quite what I expected. To make matters worse, the staff was less than helpful when I brought up my concerns. I really think there should be more accountability for errors, especially when it comes to something as important as eye care. I know the team has great potential, but I would hope they look into improving their customer service, as it really impacts the overall experience. I would suggest double-checking your orders if you decide to visit.

Vera C.
★★★★★

I’ve been searching for a place to help with my eye health, and my experience here was outstanding! From the moment I walked in, the friendly staff made me feel welcome. Dr. Chung was incredibly professional and knowledgeable, offering insightful advice during my consultation. She took the time to explain everything thoroughly, which put me at ease. It’s refreshing to find a place that genuinely cares for its patients’ well-being. I left feeling empowered about managing my vision and I'm excited about the path ahead!

Wilma R.
★★★★★

I've always loved how welcoming River Oaks Family Optometry feels! Recently, I went in for a scleral lens fitting with Dr. Chung, and I can't rave enough about the experience. From the moment I walked in, the staff was professional and really made me feel at ease. Dr. Chung took the time to explain the entire process and answered all my questions with enthusiasm. The difference in comfort with the scleral lenses has been incredible! It's so refreshing to find a place that genuinely cares about improving their patients' eye health and comfort. I can't recommend them enough!

+14085027636
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690 River Oaks Pkwy #20, San Jose, CA 95134

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Oral Tetracyclines

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Orthokeratology For Kids

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Collagen Cross-Linking

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