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Planned Parenthood

(3.1) - 85 Reviews

Customer Reviews

Shelly H.
★★☆☆☆

I wasn’t sure what to expect during my annual exam, but I ended up feeling quite frustrated. The staff was friendly, which was a nice touch, but there was a major miscommunication about my insurance and eligibility that turned my visit into a bit of a wasted effort. I really wish there had been better communication regarding appointment confirmations and insurance coverage before my arrival. It would definitely help streamline the process for future patients, as I really want to make the most of my check-ups.

Erika G.
☆☆☆☆

What really struck me about my visit was the level of frustration I felt. From the moment I walked in, I couldn't help but notice the lack of empathy from the staff. They seemed rushed and unhelpful, which only added to my anxiety about seeking medical treatment. I had scheduled an appointment in hopes of getting some answers, but I was met with a cold reception and minimal communication. I completely understand that places can get busy, but I would have appreciated a heads-up about potential wait times. It left me feeling lost and stressed, which isn't what anyone wants from a health visit. Unfortunately, I left with more anxiety than when I arrived and decided to seek care elsewhere. I really think they could improve by training their staff on how to be more understanding and communicative with patients. It's disheartening when you’re looking for help and don't feel supported.

Ramona M.
★★★★★

What surprised me the most about my visit to Planned Parenthood in South Tempe was how supportive and understanding the staff was, especially Lina during my ultrasound. It’s not something anyone looks forward to, but they made the experience feel safe and free of judgment. The office has such a friendly atmosphere that made all the difference. I felt really thankful for their care and am glad to know I have a place to go when I need health support.

+16022777526
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1837 E Baseline Rd, Tempe, AZ 85283

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