Northwestern Medicine

After my first visit for outpatient treatment in Winfield, I left feeling quite disappointed. I was really hoping for a more attentive approach, especially when it comes to mental health services. Mary Carol and Danny seemed more focused on their schedules than on my needs, which was really disheartening. I expected to feel heard and supported, but it didn’t quite happen. I understand that not every appointment can be perfect, but I felt brushed off. I might consider giving it another try in the future, but as of now, I didn't find the treatment helpful.

I have to say, my experience at Northwestern Medicine was truly life-changing. From the moment I walked in, I felt an overwhelming sense of warmth and support. The staff, including Leslie, Jayden, and Sarah, were not just friendly, they were genuinely invested in my recovery journey. They provided me with the treatment programs I needed for addiction and dual diagnosis, tailoring their approach to fit my personal needs. Each session felt empowering, and I left feeling uplifted and motivated every time. I can't express how grateful I am for the compassion and professionalism shown by Kathleen and Anna as well. If you're looking for a place where you can truly begin to heal, I wholeheartedly recommend checking out their services. It was more than just treatment; it was a community that cares.

After trying the detox and outpatient programs, I was pleasantly surprised by the level of support I received. The therapists and doctors were not just knowledgeable, but also incredibly respectful and genuinely caring. They took the time to listen to my concerns and made sure I felt secure throughout the entire process. I appreciated the holistic approach they offered, which made me feel empowered on my journey. If you're looking for a place that really understands the importance of respectful treatment during detoxification, this is it! I'd recommend it to anyone needing that extra bit of compassionate care.