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North East Medical Services (NEMS)

(3.6) - 96 Reviews

Customer Reviews

Craig B.
★★☆☆☆

I've been going here occasionally for medical consultations, but I have to say my experiences have been quite disappointing. The staff interactions left a lot to be desired; at times, they were downright rude. I felt rushed during my appointment, and the doctor's bedside manner was lacking. It makes such a difference when you feel heard and understood, especially when seeking medical assistance. I really hope they work on improving their diagnostic skills and overall patient interaction.

Shane C.
★★★★★

I truly enjoyed my visits to North East Medical Services. Dr. Qilin Lu was so friendly and attentive, making me feel comfortable right away. I’ve been going here occasionally for check-ups, and each time, the staff has been welcoming and helpful, which really adds to the overall experience. The quality of medical care is top-notch, and I appreciate the variety of services they offer. If you need reliable healthcare and a supportive environment, this is definitely the place to go!

Madison G.
★★☆☆☆

After trying to get a proper TB risk assessment at North East Medical Services, I was pretty frustrated with the overall experience. The staff seemed unhelpful, and I felt like I wasted a lot of time due to unclear state forms and instructions. It would really benefit patients if the team could improve their comprehension of these processes. I was expecting clear guidance, especially since this is an important health concern. Overall, it was a constructive experience, but there’s definitely room for improvement.

+14085739686
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1870 Lundy Ave, San Jose, CA 95131

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