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New Horizon Counseling Center

(2.6) - 44 Reviews

Customer Reviews

Nora W.
★★☆☆☆

I occasionally seek psychiatric services for my child, and I had high hopes when I first walked through the door. Unfortunately, my experience left me feeling quite disappointed. The professional demeanor I expected was noticeably lacking; interactions with the staff felt rude and dismissive, which is not what you want when you're reaching out for support. The organization of the service also seemed off, with some essential steps getting overlooked. It's crucial for services meant to help families to be both professional and well-organized, and I hope they consider making improvements in these areas.

James C.
★★★★★

I never expected that a few sessions of therapy could ignite such a passion in me! Working with Bob was a game-changer; his approach was so friendly and relatable. He really helped me dig deep and consider a career in psychotherapy. The supportive atmosphere and personalized guidance made it easy to open up. I left every session feeling inspired and more confident in the path I want to pursue. If you’re looking for genuine support and a place to explore your potential, you’ll find it here!

Perry B.
★★☆☆☆

The first thing I noticed when I visited this mental health center in South Ozone Park was how the atmosphere felt off. I didn't expect to be treated differently, but it seemed like the staff had a particular bias against male patients. I’m not here to create drama; I just want to share my honest experience. I went in for support during a tough time, and instead of feeling uplifted, I felt seen as someone who didn’t fit the mold of what they expected. My treatment got cut short because the staff deemed me 'too high functioning' for the diagnosis I was grappling with, which was frustrating. I truly believe that mental health agencies should enhance their training to approach each patient with genuine care and impartiality, especially when it comes to understanding gender dynamics in treatment. There were moments where I felt like my concerns weren’t taken seriously. I really hope they can improve their approach for male patients and also take a closer look at how their own staff manage their mental health. It shouldn’t feel like a battle; we all deserve a supportive space to heal.

+17188452620
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108-19 Rockaway Blvd, South Ozone Park, NY 11420

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