MiraCare

After just a few sessions, I found myself feeling a bit frustrated with the counseling support my child was receiving. While the services are aimed at providing emotional support for children, it felt like there was a significant gap, especially in the availability of counselors. My child really needs someone to talk to, but it seemed like getting a response or even scheduling was more of a challenge than it should be. The online portal had issues that made accessing information even trickier. I believe that if they can improve on these aspects, it would mean a world of difference for both the kids and parents looking for support.

I’d highly recommend caution when reaching out for help here. I was seeking support for my teenager in Palos Heights, and honestly, the lack of response was frustrating. I tried multiple times to get in touch for referrals, but it felt like I was sending messages into a black hole. 😤 When you're in a tough spot and need guidance, the last thing you want is to be ignored. It really left me feeling outraged and helpless. I hope they can improve their response times in the future, especially for families in crisis!

From the start, I was really looking forward to my sessions. I had hoped to find a supportive space to work through some of my feelings, but unfortunately, my experience didn't match my expectations. The communication from the staff left a lot to be desired; I often felt lost about what to expect next. The waiting room could definitely use a friendlier atmosphere—maybe some better signage and a cozy vibe would help. I really believed in the potential of this place, but I left feeling a bit betrayed and disappointed. I just wanted clearer communication and a bit more warmth during my therapy journey. 💔