Massachusetts General Hospital

I can’t say I had the best experience at Massachusetts General Hospital. Honestly, I walked in hoping for some relief after dealing with intense pain, but the care I received left me feeling even more frustrated. The staff seemed quite dismissive of my concerns, which added to my distress. I really expected better communication and pain management, especially in an emergency context. It felt like I was more of an inconvenience than a patient. If you're in a situation where you need immediate help, I recommend advocating for yourself and perhaps seeking a different facility for a more compassionate experience. ❤️

It didn’t take long for me to feel frustrated with the scheduling at this Boston facility. I’ve been trying to book an appointment with the neurology department, but after several attempts and promises of a callback, I found myself still in the dark. It felt like I was caught in a loop of voicemails without a single human touch to guide me. The staff seemed disorganized, and it’s hard to believe that such a well-regarded hospital could struggle with something as basic as communication. I hope they can improve this, as it reflects poorly on their overall commitment to patient care. I really wanted to get in for some help, but the experience has left me feeling like my time and health aren’t valued. Here’s hoping they can work things out—there’s a lot of potential at this place if they can just get their act together!

While I waited for my PET scan, I was pleasantly surprised by how comforting the staff was. I had a surgical procedure coming up, and the friendly interactions with everyone made the process so much easier. Dr. Bregar was not only professional but also incredibly supportive, taking the time to address all my questions and concerns. It's rare to find a place that blends top-notch medical expertise with such a warm environment. If you’re looking for compassionate care, this is the place to go!