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Malvern Behavioral Health

(3.2) - 46 Reviews

Customer Reviews

Gail G.
★★☆☆☆

I walked in hopeful, searching for a place that would provide the support my loved one desperately needed after a suicide attempt. Unfortunately, my experience with the Intensive Outpatient Program was not what I had hoped for. The staff interactions felt unprofessional; at times, it seemed as though they were more focused on following protocols than genuinely engaging with the patients. I left feeling disappointed, especially given the seriousness of the situation. While the program had good intentions, I felt there was a significant lack of follow-up communication and proper monitoring of my loved one’s progress. After exiting the program, we were discharged to a place that didn’t include necessary psychiatric care, which felt like a huge oversight. If you're considering this place, I urge them to improve their patient monitoring and establish better communication channels between staff and families. It’s crucial for mental health facilities to prioritize aftercare and support, especially in cases involving serious health concerns like my loved one’s. I truly hope they can enhance their services, as the potential for impact is there.

Zoe H.
★★★☆☆

I want to share my experience during my stay. It wasn’t long before I felt at home thanks to the caring staff, most of whom were genuinely friendly and made an effort to create a supportive environment. However, I did have one unfortunate encounter that left me feeling a bit disheartened. I hoped for a nurturing journey, especially dealing with anxiety, but that one negative interaction really stood out. Overall, it was a mixed bag, and while I appreciated the compassionate treatment most of the time, I think more consistency in staff behavior would make a big difference.

Anthony C.
★★☆☆☆

While I was there seeking help, I had hoped for a smooth and supportive admission process. Unfortunately, that wasn't quite my experience. Right from the start, the staff's conduct felt rushed and unprofessional, which left me feeling more anxious than when I walked in. It was disappointing, especially because I genuinely wanted to benefit from their mental health services. I think they really need to work on their communication skills and make it a more welcoming environment. After all, making someone feel safe and supported is crucial in mental health treatment. I believe there's a lot of potential for improvement, but my experience was not what I expected.

+16104808919
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1930 S Broad St 4th Floor, Philadelphia, PA 19145

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Services Offered

Anxiety Treatment

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Behavioral Health Therapy

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Behavioral Health Services

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Cognitive Behavioral Health Therapy

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Cognitive-Behavioral Therapy

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Mindfulness Practices

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Coping Skills For Anxiety

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Coping Skills For Depression

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Coping Skills For Suicidal Thoughts

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