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Jefferson Health

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Customer Reviews

Billy D.
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When I visited recently, I was hoping for a smooth experience, especially since I was concerned about inaccuracies in my medical history. The staff, including a knowledgeable practitioner named Jeff, were very friendly and attentive. However, I felt a bit disappointed because, instead of simply correcting false entries in my record, they suggested some adjustments instead. It made me wish they had just removed the inaccuracies from the start. Overall, the care was good, but I really want my medical record to be spot-on. Hopefully, they can streamline that process in the future! 🌟

Charlene A.
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Once I decided to follow up on my pregnancy, I was really hoping to find someone who could see me quickly. Unfortunately, the scheduling process was frustrating. I tried contacting them multiple times but felt like my needs were brushed aside. When I finally did get an appointment, it didn't take long to realize that the interaction could have been much better. The staff seemed overwhelmed, and I left with more questions than answers. I appreciate the efforts being made to help patients, but they really need to streamline that scheduling for existing patients. It would make a world of difference!

Ida M.
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I didn’t expect my annual check-up to be such a hassle. While I was hoping for a routine visit to keep track of my health, my experience left me a bit frustrated. I had a scheduled appointment with Dr. Jackson, but there were multiple communication issues, and it felt like no one was really accountable for the changes. I tried to reach out to get clarity on the cancellation, but the staff seemed unresponsive. I appreciate the healthcare services offered, and it’s important that these routine check-ups are managed better, so patients feel valued and attended to.

+12159555000
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833 Chestnut St, Philadelphia, PA 19107

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