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Jefferson Health

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Customer Reviews

Sebastian F.
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It’s hard to find the right words to express how my experience was with inpatient psychiatric care in Center City East, Philadelphia. When I entered, I was feeling genuinely unsafe and in need of some serious help. Instead, what I found was a confusing environment that left me feeling worse. The staff interactions often felt condescending, as if they were brushing aside my genuine concerns. It was as though my mental health was a joke to them, which only added to my trauma. I kept hoping for some kind of stabilization, but it felt far from adequate. If they could just provide real care and communicate without that patronizing tone, it could really make a difference for those who are genuinely struggling. I left feeling more inadequate than when I arrivedβ€”definitely not the outcome I was looking for. Hoping they can work on these issues for future patients! 😞

Joann P.
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I must say, my experience with the care coordination at Jefferson Health was quite frustrating. I reached out for help regarding my brother's situation, but the communication and professionalism I encountered left much to be desired. It felt like there was no available care options for him, which was disheartening. I really hope they can improve their follow-up and support systems in the future.

Carolyn S.
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Without hesitation, I reached out to Jefferson Health for some mental health support, hoping to get an appointment in a timely manner. Unfortunately, I was left feeling frustrated when I couldn't get the appointment scheduled as quickly as I’d expected. It felt like no one was really listening to my needs, and the response times were painfully slow. I really think they could improve their customer communication, especially in the busy Center City East area of Philadelphia where so many of us are seeking help. I genuinely wanted to move forward with my therapy but ended up feeling more anxious due to the whole process.

+12159558420
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33 S 9th St Ste 210, Philadelphia, PA 19107

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