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Ignite Medical Resorts

(4.2) - 289 Reviews

Customer Reviews

Nathaniel C.
★★☆☆☆

Right from the start, I felt welcomed by the staff, who were genuinely friendly and attentive during my visit. However, I left feeling disappointed with the overall experience. While I appreciated the luxurious setting in Austin, the services didn't quite meet my expectations. It seemed like there was a disconnect between the high-end ambiance and the quality of care I received. I believe management should take customer feedback more seriously to improve the experience, as it could be so much better. I really wanted to love my time there.

Noah F.
★★★★★

It didn’t take long for me to feel a significant improvement after starting speech therapy here. The atmosphere is encouraging, and the staff—especially Terri and Robert—were incredibly helpful. I initially came in looking to enhance my chewing abilities and was pleasantly surprised by how quickly I progressed. The team was patient, attentive, and skilled at tailoring the sessions to meet my needs. I always left feeling like I had made tangible strides, and I can’t thank them enough for their support. If you're considering therapy to improve functionality, I highly recommend giving this place a try.

Tracy G.
★★★★

Once I began my therapy sessions, I was truly impressed by the level of care I received. The therapy and nursing staff, including Helen and Julie, were incredibly attentive and made sure I felt comfortable throughout the entire process. They were not only professionals in their fields but also genuinely friendly, which made a big difference during my rehabilitation. The facilities were well-equipped, making everything from physical therapy to nursing care feel seamless. The only improvement I’d suggest is having more staff available during the night shifts, as the call light response times could be quicker at times. Overall, it was a great experience that I would recommend to anyone in need of rehabilitation services.

+15125201834
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16219 Ranch Rd 620 N, Austin, TX 78717

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