Hotel Contessa

I walked in with high hopes for a relaxing getaway in Downtown San Antonio, but my experience fell short of what I expected. The room cleanliness was not up to par, which was frustrating, especially when you’re looking forward to a cozy family vacation. Plus, there were some billing issues that left me scratching my head and feeling misled. The staff interaction wasn’t warm either; it felt a bit unfriendly, which didn’t help the situation. I think they could greatly improve the transparency in their fees and focus on the tidiness of their accommodations. A little more care would go a long way in making guests feel valued and comfortable.

While I waited for my spa appointment to start, I couldn't help but soak in the relaxing atmosphere. The soothing scents from the soy candles created an inviting environment that instantly made me feel at ease. I decided to indulge in the bath soak, and wow, it was pure bliss! It felt like a little slice of paradise, especially after a hectic week. After my soak, I enjoyed a delightful CBD-infused tea that just sealed the relaxing experience. The staff was incredibly friendly, making the whole atmosphere feel so welcoming. I really appreciated the option of a couples package too; it felt like a perfect way to connect with someone special. Overall, my stay was enjoyable and refreshing, a perfect escape in the heart of the city. I can't wait to return for more!

I can’t say enough about my experience at this stunning venue! From the moment I arrived, the atmosphere was inviting, with the fabulous scents of fresh candles wafting through the air. I opted for a rejuvenating bath soak that felt like pure bliss, melting all my stress away. The staff was incredibly joyful and professional, making me feel pampered and at ease throughout my visit. I even indulged in one of their hand-crafted CBD tinctures, and wow, I left feeling completely relaxed and revitalized. If you're looking for a cozy escape with exceptional service, this is the place to go!