Harris County Public Health

I never expected my experience at Harris County Public Health to leave me feeling so disappointed. I went in for COVID testing, hoping to quickly identify whether I had the virus or just the flu. While the testing process itself was straightforward, the wait for my results was painfully long and communication was lacking. I tried reaching out but felt like I was hitting a brick wall. At a time when timely information is crucial, I think they really need to improve their communication and access to results. I appreciate the work they do, but I left feeling frustrated. I hope they can step up their game in the future.

If you're looking for helpful and friendly assistance, you might want to think twice before reaching out. I was really hoping to get some help with scheduling an appointment recently, but my experience was quite disappointing. The staff member I interacted with seemed unfriendly and dismissive, which added to my frustration. I felt like I was just a nuisance rather than someone genuinely seeking assistance. I truly believe that better communication and a more supportive approach could go a long way in improving the service. Honestly, I walked away feeling unheard and discouraged.

I left feeling quite frustrated after trying to report a food poisoning issue at Harris County Public Health. Honestly, I expected a smooth process, but it seemed like trying to navigate an obstacle course blindfolded. I couldn’t find clear instructions or a straightforward way to sign in, which made the whole experience more of a headache than a help. When I reached out for assistance, the staff wasn't very helpful either. It would be great if they could streamline their reporting process and provide better guidance. We really need to address these food safety concerns effectively!