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Hand & Stone Massage And Facial Spa

(4.4) - 141 Reviews

Customer Reviews

Leona E.
★★★★★

After my visit to the spa in Bee Cave, I felt like a new person! Laura was fantastic; she really understood my needs and tailored the session perfectly. The calming atmosphere combined with her skilled touch made it such a rejuvenating experience. I left not just relaxed but genuinely uplifted. Highly recommend if you're in the Hill Country Galleria area!

Lawrence W.
☆☆☆☆

I wasn't impressed with my recent visit. I had been looking forward to a relaxing massage but ended up feeling frustrated instead. After booking my appointment in advance, I arrived only to find that they had canceled it without any prior notice. The receptionist was rather rude when I asked for clarification, which made me feel even more uncomfortable. Customer service is just as important as the service itself, right? I left without getting any treatment and honestly can't see myself returning unless they make significant changes in how they handle appointments and train their staff. A little kindness goes a long way!

Terri P.
★★☆☆☆

Initially, I was looking forward to my visit to a spa in Bee Cave, especially during the busy holiday season. I had high hopes for a relaxing experience after a long week, but sadly it fell short. The communication with the staff was less than ideal; I felt neglected when my appointment was delayed, and the tension I went in with only worsened. Despite the promising services offered, including massage and facial treatments, I didn’t receive the level of care I expected. I had a session with Andrea and Romelo, but their attentiveness seemed lacking. After sharing my concerns, the spa did cancel some fees due to my experience, which was appreciated, yet it shouldn’t have had to come to that. I would suggest they improve their customer service skills and communication for a better experience. Overall, I left feeling more frustrated than refreshed.

+15127746758
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13500 Galleria Cir, Bee Cave, TX 78738

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Services Offered

Aromatherapy

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Eucalyptus Aromatherapy

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Lavender Aromatherapy

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Peppermint Aromatherapy

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Glycolic Peel

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Lactic Acid Peel

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Lactic Peel

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MD Power-C Peel

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Salicylic Peel

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