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Georgetown Behavioral Health Institute

(2.3) - 296 Reviews

Customer Reviews

Ana F.
★★☆☆☆

While I waited for my appointment to start, I couldn't help but feel a wave of frustration. I enrolled in the outpatient program mostly due to a court order, hoping to find some clarity and resolve my issues. Unfortunately, my experience was more confusing than enlightening. The communication from the staff was puzzling, and I often found myself in the dark regarding my progress. On several occasions, I had to chase down answers that should have been readily documented and shared with me. It’s disheartening because I genuinely completed the required days in the program, but the overall experience felt unsupported. I think improving their communication and documentation processes would make a world of difference for future clients. I left feeling like there was so much more to be gained if only the support had been as effective as the program promises.

Misty T.
★★★★★

When I first walked in, I was immediately struck by the warm and welcoming atmosphere. It felt like stepping into a safe haven for mental health care. Mr. Jared Castillo stood out with his genuine enthusiasm and dedication to helping others understand their mental health needs. He took the time to explain the various services available, making it clear that the staff is truly committed to providing comprehensive support. The friendly interaction from everyone I met there made a significant difference in my experience. I walked away feeling more informed and empowered about mental health care, which was precisely what I hoped for.

Kathryn B.
☆☆☆☆

What I loved about the idea of Georgetown Behavioral Health Institute was the promise of comprehensive support for my daughter. However, the reality was disappointing. I brought her in for an evaluation hoping for clear treatment options, but the staff interaction felt unprofessional and lacked empathy. Instead of feeling reassured, I left feeling more confused about her path forward. The communication was lacking, and it felt like there was a disconnect between the staff and what we really needed. I truly believe they need to improve their approach to better connect with patients and their families. It’s crucial to feel heard, especially when you’re seeking help for someone you care about. I hope they take this feedback seriously for future families seeking support.

+18775009151
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3101 S Austin Ave, Georgetown, TX 78626

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Services Offered

Inpatient Acute Care Services

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Anger Management

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Assessment And Referral

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Behavioral Health Treatment Programs

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Cognitive Behavioral Therapy (CBT)

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Cognitive-Behavioral Therapy

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Communicating Effectively

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Counseling

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Treatment Programs For Depression

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