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Four Seasons Hotel San Francisco

(4.6) - 1787 Reviews

Customer Reviews

Gordon W.
★★☆☆☆

While I was hoping for a smooth experience at the Four Seasons Hotel in San Francisco, I found myself feeling a bit frustrated instead. I booked my stay with excitement, only to realize I had made a mistake with my dates. I reached out to the hotel, expecting they might have some compassion or flexibility, but unfortunately, their cancellation policy was as rigid as a rock. There was no refund available, which really put a damper on my plans. On a positive note, the staff were polite and friendly throughout our interactions, and the hotel itself is gorgeous. However, I think they could really benefit from offering a more flexible cancellation policy for situations like mine. It would definitely enhance the overall experience for visitors who may occasionally make such errors. So, while I loved the ambiance and service, that cancellation policy is a major letdown.

Dennis G.
★★★☆☆

As I walked into the hotel, I was hopeful for a cozy stay, especially after hearing so many great things about the comfortable beds. And I have to say, the bed did not disappoint! It was like sleeping on a cloud, but that was where the magic ended a bit for me. The cleaning services were great, very thorough, and friendly, but there were some hiccups with communication at the front desk that left me feeling a bit frustrated. I wished they were clearer about parking options, as finding a spot nearby became a whole adventure in itself. Overall, it was an okay experience, but I’d love to see some improvements in customer service to really elevate it. Fingers crossed for next time!

Ryan O.
★★★★★

I can honestly say that the dining experience here is top-notch! 😊 From the moment I ordered room service, I was impressed by the promptness and friendliness of the staff. The food was absolutely delicious, and every dish felt carefully prepared. I tried a few things from the menu, and let me tell you, each bite was a delight! It's definitely a spot to indulge in great meals when you're looking to treat yourself. Highly recommend it if you’re in the area!

+14156333000
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757 Market St, San Francisco, CA 94103

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Services Offered

Bodywork Massage By Equinox

Price: Price not available

Equinox Sports Club

Price: Price not available

Hydrafacial

Price: Price not available

Junior Olympic Pool

Price: Price not available