Eugene Therapy

Before leaving for my first appointment at Eugene Therapy, I was filled with a mix of hope and a bit of apprehension. I needed some guidance for my adolescent daughter, who has been struggling with her emotions, and I hoped this would be a good place for her. Jennifer, our therapist, was knowledgeable and caring, but I unfortunately faced some issues on the administrative side. The staff interaction left a lot to be desired—they were quite rude, which really dampened the experience. While the counseling services themselves were valuable, the general atmosphere could use some improvement. Also, it would be great if they accepted a wider range of insurance plans. Overall, I think Eugene Therapy has potential, especially for those seeking couples counseling or mental health support, but I hope they can address these issues for a better experience.

I must say, my experience with Eugene Therapy left me feeling a bit disheartened. I was eager to access the mental health services offered, but the patient intake process was more frustrating than I anticipated. Scheduling felt unclear, and I often found it hard to get the information I needed. It would really help if they improved communication about appointments and made the process smoother for newcomers like me. While I appreciate the variety of services available, like couples counseling and telehealth options, I left feeling uncertain about whether I would be able to book the therapy that I need anytime soon.

After my first visit, I left feeling quite disappointed. I was seeking mental health support, hoping to find guidance and understanding, but the interaction felt rather impersonal. I didn't receive the help I was yearning for, which was disheartening. It's tough when you're reaching out for assistance and it doesn't quite meet your expectations. I think there’s definitely room for improvement in how they connect with clients, to make the experience feel more supportive and engaging.