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Dallas Behavioral Healthcare Hospital

(3) - 356 Reviews

Customer Reviews

Alma C.
☆☆☆☆

I couldn't believe the neglect that led to my hospitalization at Dallas Behavioral Healthcare Hospital. My experience there was frustrating from the start. The communication with the staff was almost non-existent, and when I finally had their attention, it felt like I was just another number in a system that didn't care. It's hard to express how angry I felt. I expected professional support and understanding, especially given the severity of my situation, but it was the opposite. I truly hope they focus on improving their staff interactions and prioritize effective communication for future patients. Everyone deserves better care than what I received.

Monica S.
☆☆☆☆

I have to say, my experience with the inpatient psychiatric care left me feeling incredibly disappointed. I went in hoping for professional support and a safe space to work through my mental health struggles, but instead, I encountered a level of unprofessionalism that was shocking. Rather than support, I faced verbal abuse that made an already difficult situation even worse. I really think there needs to be a focus on better training for staff to promote a more respectful environment. Mental health care is so crucial, and I believe that professionalism should be at the forefront. I left feeling more discouraged than before, and I truly wouldn’t recommend this place for anyone seeking genuine help.

Joann P.
★★☆☆☆

I was really hoping for a positive experience given the significance of mental health support for children. Unfortunately, our visit to the facility in DeSoto left me feeling quite frustrated. While I understand that these places can be challenging environments, the staff's demeanor was less than supportive. My daughter needed help for her anxiety, but the interaction we had felt rushed and rather impersonal, which really added to our stress instead of alleviating it. It's essential for children, especially, to feel safe and supported by professionals. I think there’s room for improvement in terms of staff professionalism and communication. I hope they consider investing in better training for their team; it would make a world of difference for families seeking help.

+19729820900
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800 Kirnwood Dr, DeSoto, TX 75115

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Child And Adolescent Psychiatry

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Pet Therapy

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Anxiety Disorder Treatment

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Child, Adolescent, Adult & Senior Inpatient Behavioral Health

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Inpatient Chemical Detox Programs

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Family Therapy Sessions

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Group Therapy Sessions

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Group And Family Therapy

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Group Therapy Programs

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