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Crimson Heights Health And Wellness

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Customer Reviews

Bessie F.
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Not long after my loved one moved into this facility, I started noticing some serious issues with the care being provided. It felt like a distant echo of what I hoped for when looking for quality nursing care. I encountered several instances where the staff seemed unresponsive or disinterested when I voiced my concerns. Staff members such as Tammy and Janelle didn't seem to take the time to communicate properly, leaving me feeling frustrated and unheard. Melissa, in particular, was dismissive during a critical incident which made me feel like I couldn't trust them to care for my family member. I expected a nurturing environment with attentive assistance, yet it felt more like a hospital ward lacking empathy. If they could improve their attentiveness and communication, it would make a significant difference in the quality of life for residents. Sadly, I cannot recommend this place based on my experience.

+13466162600
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19279 McKay Dr, Humble, TX 77338

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Memory Care

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Long-Term Care

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Skilled Nursing Care

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Physical Rehabilitation

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Therapy

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