Cognitive Behavioral Services Inc

I’d heard good things about the Cognitive Behavioral Services Inc, so I decided to give them a try for some CBT sessions. My therapist, Chandra, was genuinely helpful and provided insightful perspectives that helped me navigate some of my thought patterns. However, I did feel a bit let down by the front desk staff, who came off as unprofessional during my visit. It might just be a growing pain, but if they can enhance that aspect of their service, I think it would create a much more welcoming environment overall.

I’ll never forget my experience there; it was rather disappointing. I came in hopeful for Cognitive Behavioral Therapy, but I faced several poor standards of service. The cleanliness during the sessions left much to be desired, and the staff interaction felt unprofessional, which made it hard to focus on improving my mental health. It’s a shame because I really wanted to get the help I needed. I think there’s a lot of room for improvement in both the environment and the way the staff engages with clients.

I wasn’t expecting to be so disappointed after seeking help here in Fairhill. I came in hoping for some guidance and support in healing from past traumas, but my experience was far from positive. Unfortunately, I felt like the staff—particularly Miguel and Princella—were unprofessional and even a bit rude during my sessions. The follow-up communication was nearly nonexistent, which left me feeling frustrated and unsupported. I really think they need to work on professionalism and ensure that clients actually receive the treatment promised. It's such a shame because I wanted to trust them on my healing journey.