CHRISTUS Health

Every time I find myself in need of the emergency room, I can't help but feel reassured by the level of care I receive. The staff is incredibly friendly and attentive, making what could be a stressful experience feel manageable. From the moment I walk in, I’m greeted warmly, which really helps ease the tension. It's clear they truly care about their patients. I’ve been there a few times, and the consistent quality of care makes me confident that I’ll be well looked after. If there's anything I could suggest, it would be to expand their support services to cater to our growing community even more. Overall, I’m grateful for the competent and compassionate care I always receive!

I have to say, my experience at CHRISTUS Health’s emergency room left me feeling a bit disappointed. Initially, I had expected prompt, clear communication given the nature of the situation, but I encountered quite a bit of chaos instead. It felt like there was a lack of responsiveness from the staff, which was tough, especially when you're in a vulnerable position and just want to understand what's happening. I was left waiting longer than I anticipated, and when I tried to ask questions, the answers felt vague and often delayed. I believe that improving communication between the healthcare providers and patients' families could really enhance the overall experience. It’s important for patients to feel heard and informed, especially during what can be a really stressful time.

I’ve always loved how quick and effective the care is, especially during an emergency. I recently had to make a visit, and from the moment I walked in, I felt at ease. Dr. Singer and the entire staff were not only professional but also incredibly friendly, making a stressful situation so much more manageable. They took the time to explain everything, which is something I truly appreciate when you're feeling overwhelmed. Even though it was an emergency visit, I left feeling comforted and well-cared for. It’s nice to know there’s a place nearby that I can rely on, especially in times of need!