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Carus Surgical Center Round Rock

(4.4) - 214 Reviews

Customer Reviews

Edgar S.
★★★★★

Every time I walk into this place in Round Rock, I feel like I'm stepping into a welcoming environment. Dr. Ramirez took the time to thoroughly explain my dental examination, making sure I understood each step and the condition of my teeth. The friendly staff made the experience even better; they really know how to put you at ease! It's clear they genuinely care about your dental health. I left feeling not only informed but also confident that I’m in good hands. Highly recommend!

Louise S.
☆☆☆☆

After just a recent dental extraction, I have to say my experience was far from pleasant. From the moment I walked in, the receptionist was not just unhelpful, but quite rude, which set a negative tone for the entire visit. I expected a bit more empathy, especially since dental procedures can be pretty daunting. The practitioner, Olabode, was skilled, but the staff interaction was so off-putting that I left feeling frustrated and distrustful of returning for any further treatment. I truly believe that improving the customer service at the front desk could make a world of difference. I hope they take steps to enhance the experience for future patients.

Jamie M.
☆☆☆☆

The way they handle communication at the facility in Round Rock really left me disappointed. I went in hoping for a friendly and welcoming atmosphere, but instead, I encountered staff who seemed disrespectful and annoyed right from the start. It's a shame because I wanted to build a relationship for my dental care, but I just didn't feel valued as a patient. I think they could really improve by focusing on more respectful communication with their clients. For now, I'll be looking for a different place to take care of my dental health.

+15126510444
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16000 Park Valley Dr Suite 160, Round Rock, TX 78681

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Services Offered

General Anesthesia

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General Anesthesia In Dentistry

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Oral Cancer Screening

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Socket Preservation

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CareCredit

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Comfortable Dentistry

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Premium Dentures

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Dental Exam

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Dental Procedures

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