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CareNow Urgent Care

(4.2) - 1079 Reviews

Customer Reviews

Arthur B.
★★★★★

Without question, my visits to CareNow Urgent Care have been nothing short of a blessing. Each time I've found myself needing care, the dedicated staff has treated me with an impressive mix of professionalism and empathy. From minor injuries to common colds, they’ve handled my concerns with respect, making the experience far less daunting than I anticipated. The atmosphere is friendly, making you feel welcome from the very first moment. I'm genuinely grateful for the compassionate care I've received—even when life throws a curveball. If you're in need of urgent care, I can't recommend them enough!

Alexander E.
★★☆☆☆

I couldn’t help but feel frustrated after my recent visit to CareNow Urgent Care for some facial stitching. Initially, I was relieved to have a place that could provide quick medical treatment after my injury, but the overall experience left much to be desired. While the stitches were applied, I ended up developing an infection, which made me second-guess their level of care. What really bothered me, though, was the interaction I had with the front desk and staff. They were almost unfriendly, which is the last thing you want when you're dealing with a painful situation. It felt like they were overwhelmed and not really focused on patient care. I believe that improvements in the way staff engages with patients could significantly enhance the experience. As of now, I might consider looking for alternatives that prioritize both quality care and customer service.

Wendy F.
★★★★★

I must say, my experience at CareNow Urgent Care was absolutely delightful! From the moment I walked in, the friendly staff made me feel right at home. I visited for a minor injury, and Dana B. was so attentive and caring, putting all my worries to rest. The whole process was quick and efficient, with a comforting atmosphere that eased my anxiety. It’s reassuring to know that I can rely on them for my healthcare needs when something unexpected comes up. Highly recommend!

+15124026830
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11521 Ranch Rd 620 N #100, Austin, TX 78726

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