Captiva Salon And Spa

Before leaving a recent appointment at Captiva Salon and Spa, I was really looking forward to achieving that perfect balayage to maintain my blonde look with a lived-in feel. However, I ended up with a shade that was quite different from what I had envisioned. While the stylists were friendly and attentive, I felt there was a disconnect in communicating my color preferences. It would be great if they could double-check with clients to ensure they’re on the same page about the desired outcome. Overall, I appreciate the effort, but I'll need to return for a bit of a fix. Fingers crossed for better communication next time!

I was really hoping for a great experience, especially since I've been searching for a place that understands the intricacies of styling black hair. Unfortunately, I left feeling frustrated and disappointed. The hairstylist seemed clueless about how to work with my specific hair type and the entire process felt rushed. I was looking for a proper style and care, but it felt like they were unfamiliar with the products and techniques needed. I think it's important for the staff to have more training and knowledge about diverse hair care to provide a better service, especially in today's world where inclusivity matters. I'll think twice before returning.

Once I sat in the chair, I knew I was in good hands! Leila had such a warm, friendly vibe that immediately put me at ease. I went in for a haircut, hoping for something fresh, and let me tell you, my hair came out looking vibrant and healthy—she really knows her stuff! The way she styled it was like magic; I walked out feeling like a million bucks. If you're looking for a place to transform your hair with a little TLC, this is definitely the spot!