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Brigham And Women'S Hospital

(3.3) - 567 Reviews

Customer Reviews

Marian C.
★★★☆☆

Once inside Brigham and Women's Hospital, I had a mixed experience during my visit to the Emergency Room. While the initial care I received was fine, I felt a bit disappointed with the interactions, especially from the psychiatry team. It seemed like the staff could have been more engaging and empathetic in their communication. Mental health can be a sensitive subject, and a little kindness goes a long way. I hope they can work on enhancing how they interact, particularly with patients seeking that kind of support. Overall, solid medical services, but there's room for improvement in the way they connect with patients. ❤️

Johnny P.
★★☆☆☆

While I was at the emergency room in Boston, I have to admit, I left feeling a bit disappointed. I went in hoping for quick and compassionate care for my injury, but instead, I felt like I was in a bit of a circus. It seemed like some of the staff was more into their casual clothes than acting professionally. Honestly, medical practitioners should wear scrubs instead of street clothes! 🤷‍♂️ Plus, the triage rooms are so transparent; it made me feel uneasy. I just think a little more emotional intelligence and professionalism would go a long way here. I mean, this is Boston—we expect top-notch care, right? If they could tighten up those areas, it would make a world of difference.

Yvonne C.
★★☆☆☆

After my session at Brigham and Women's Hospital, I felt a mix of relief and frustration. I went in for some urgent care, hoping to get some immediate relief from this relentless pain I was experiencing. Unfortunately, the initial treatment felt inadequate; I waited longer than I expected, and the staff seemed indifferent. I understand that emergency rooms can be chaotic, but I just wished for a bit more compassion during such a stressful time. Eventually, I did receive morphine, which really helped ease the pain, but the overall experience left me feeling disappointed. I think there's a lot of potential for improvement in pain management and patient care. It's a well-known facility with some great services, but I hope they can step up their game in truly listening to patients. They offer invaluable services like physical therapy and nutritional counseling, and I'd love to see the same level of attention given in the emergency room.

+1 617-732-5500
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75 Francis St, Boston, MA 02115, USA

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Services Offered

Complementary And Integrative Medical Therapies

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Lymphedema Therapy

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Nutrition

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Occupational Therapy

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Pain Management Center

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Pelvic Floor Therapy

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Physical Therapy

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Speech Therapy

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Women'S & Men'S Health Physical Therapy

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