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Botti Nail & Spa

(3.7) - 95 Reviews

Customer Reviews

Michele J.
★★☆☆☆

The moment I sat down for my No Chip Pedicure, I had high hopes for some relaxation and pampering. I mean, who doesn't want to treat their feet every now and then? Unfortunately, the experience didn’t quite live up to my expectations. The water was lukewarm at best, which definitely missed the mark for a comforting soak. I felt that a warm, inviting foot bath is such an important part of the pedicure experience, and not having that really set the tone poorly. To make matters a bit more complicated, the staff interaction was a rollercoaster. Initially, I felt rushed and a little on edge, as if they had a grudge against me for scheduling a service. They seemed quite aggressive at first, which added to my frustration. Thankfully, as the session progressed, they tried to lighten up and make it more of a pleasant encounter, but by then I was already feeling uneasy. I’ve had better experiences elsewhere, where the attention to customer comfort is top-notch. A little more warmth—not just in water temperature but also in how clients are treated—could go a long way here. It seems simple, but it would transform a service from merely okay to downright wonderful. I’d consider giving this place another shot in the future, but I hope they address these issues for a more inviting atmosphere.

Michele C.
★★☆☆☆

After just a few visits to this lovely spot in Lake Bluff, I have to say I was a bit disappointed with the manicure service. While I had high hopes for my nail enhancement, the experience felt rushed, and the staff didn’t seem very friendly or engaging. I think it would really help if they asked a few more questions before starting the service, so they could better cater to what I wanted. It would also be great to have more nail techs available during busy times. I love treating myself to a fresh manicure, but I’m not sure I’ll be back unless there are some improvements. 😕

+18472342001
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201 N Waukegan Rd, Lake Bluff, IL 60044

Service Filters

Services Offered

Manicure

Price: $15 to $50

Pedicure

Price: $25 to $75

Waxing

Price: $15 to $70